Shipping And Delivery Policy

Shipping and Delivery Policy — SOUND GURUKUL

Last Updated: 21 october 2025

At SOUND GURUKUL, we are committed to providing our customers with high-quality audio products and a seamless shopping experience. Please read our Shipping and Delivery Policy carefully before making a purchase.

  1. Order Processing

All orders placed through our website are processed after payment confirmation. Orders are usually dispatched within [5 business days] (excluding weekends and public holidays). Processing times may vary depending on product availability or special promotions.

  1. Shipping and Courier Services

We use reputed third-party courier and logistics partners to deliver our products safely and efficiently. In order to process and fulfill your order, we share necessary information such as your name, phone number, billing address, and shipping address with these service providers.

By placing an order with us, you consent to the sharing of this information strictly for delivery purposes.

  1. Shipping Liability

Once the order has been handed over to the courier service, SOUND GURUKUL is not liable for any loss, damage, delay, or theft of the package while in transit. The responsibility for the shipment lies solely with the courier company.

Any claims regarding transit-related issues must be raised directly with the courier service provider. SOUND GURUKUL will assist by providing shipment details when requested but cannot guarantee compensation or replacement for such incidents.

  1. Delivery Timelines

Delivery times may vary depending on your location and courier availability. Order processing and delivery timeline is approx 12 to 13 days. Estimated delivery timeframes are provided for reference only and are not guaranteed.

  1. Digital Deliveries (Dirac Live Software Activation Keys)

For digital products such as Dirac Live Software Activation Keys, Delivery is made electronically via email or WhatsApp after payment confirmation.

It is the customer’s responsibility to provide accurate and valid contact information (email address and phone number). SOUND GURUKUL will not be liable for any loss or misdelivery of digital products resulting from incorrect or incomplete customer information.

Once the digital activation key has been delivered to the provided contact, the sale is considered final and non-refundable.

  1. Delivery Confirmation

Customers are advised to check the package and report any discrepancies immediately upon receipt. For digital deliveries, confirmation of delivery to the provided email or WhatsApp number shall constitute completion of delivery.

  1. Contact Us

For any questions regarding shipping or delivery, please contact us at:
📧 sales@soundgurukul.com
📞 +917419464647